VENDOR RESOURCES

CSI understands the importance of having qualified, thoroughly vetted vendors.  We build strong relationships with our vendors so we can ensure that our clients receive quality work and our vendors receive accurate and timely payments.

How can I become a CSI vendor?

To manage the financial risk of our clients, CSI requires all vendors who work on-site at any CSI-managed association to register with us through our partner company Vendor Information Verification Experts (“VIVE”). To register, you will need:

  • Vendor Information Form

  • Trade and License Information

  • Certificate of Insurance

  • W-9

Once you register, VIVE will review your submission and let you know if you are approved.

Register now at https://www.getvived.com/client/csi.

  • CSI requires vendors to submit a certificate of insurance on an annual basis. The certificate must name the client association(s) and CSI as additional insureds. It must include a minimum of $1 million in comprehensive general liability coverage per location, workers’ compensation insurance, and fidelity bond coverage for employees.

  • Once you submit your invoice, it goes through an internal approval process. When the invoice receives final approval, the invoice will be paid the same day (or the next business day if the invoice is approved on a weekend or holiday). You have the option to be paid by Mastercard (fastest), by direct deposit (also fast), or by check.

  • CSI has a responsibility to protect its clients, and we take that duty seriously. That includes ensuring that contractors who perform work for our clients have and keep adequate insurance, are properly licensed to do the work, and have no background which disqualifies them from service.

    Once you go through the VIVE process and become a CSI-approved vendor, your company will be added to this exclusive list of companies—all of which have been vetted and held to the same high standards.

How do I submit an invoice?

To ensure prompt payment, please submit all invoices by email to csiinvoices@payableslockbox.com. Invoices should be in PDF format as an attachment to your email, and the name of the association must appear on the face of the invoice itself – not just in the email subject line or body. You should include only one invoice per email.

You can also submit invoices by United States mail to:

Association Name
c/o CSI
PO BOX 327, DEPT. 8
HOUSTON, TX 77001

Do not mail invoices that you have already submitted by email.

Please ensure that all invoices are billed in the name of the association.